Coffy Privacy Policy

Last updated: 11 November 2023

Coffy is committed to protecting the privacy of our users. This Privacy Policy explains what information we collect, how we use it, and with whom we share it.

What information do we collect?

We collect the following information from our users:

  • Personal information: This includes information that identifies you personally, such as your name, email address, mailing address, and phone number.
  • Non-personal information: This includes information that does not identify you personally, such as your IP address, browser type, and operating system.

How do we collect information?

We collect information from our users in the following ways:

  • When you create an account: When you create an account on our website, we collect your name, email address, and mailing address.
  • When you place an order: When you place an order on our website, we collect your name, email address, mailing address, and billing information.
  • When you contact us: When you contact us via email or phone, we collect your name, email address, and phone number.
  • When you use our website: We use cookies and other tracking technologies to collect information about your use of our website, such as the pages you visit and the products you view.

How do we use your information?

We use the information we collect from our users to:

  • Provide and improve our products and services
  • Process and fulfil orders
  • Communicate with our users
  • Personalise our website and advertising
  • Conduct research and analysis

With whom do we share your information?

We share your information with the following third parties:

  • Payment processors: We share your billing information with payment processors in order to process your payments.
  • Shipping carriers: We share your shipping information with shipping carriers in order to ship your orders.
  • Marketing partners: We share your information with marketing partners in order to send you targeted advertising.

How do we protect your information?

We take the following steps to protect your information:

  • We use industry-standard security measures to protect your information from unauthorised access, use, disclosure, alteration, or destruction.
  • We only share your information with third parties that have implemented adequate security measures.

What rights do you have over your information?

You have the following rights over your information:

  • Right to access: You have the right to access the information we collect about you.
  • Right to rectify: You have the right to rectify any inaccurate or incomplete information we collect about you.
  • Right to erasure: You have the right to request that we erase the information we collect about you.
  • Right to restrict processing: You have the right to restrict the processing of your information.
  • Right to object: You have the right to object to the processing of your information.
  • Right to data portability: You have the right to receive the information we collect about you in a portable format.

How to exercise your rights

To exercise your rights, please contact us at hello@coffy.co.za

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. If we make any material changes, we will notify you by email or by posting a notice on our website.

Contact us

If you have any questions about this Privacy Policy, please contact us at hello@coffy.co.za